Terms And Conditions

Privacy Policy

TERMS AND CONDITONS

 

Bikos Africa Tours requests all its guests to read and understand the terms and conditions before booking any safari.

Rates:

Our Rates include all expenses for the indicated accommodation, vehicle and driver as per the itinerary, meals on safari as indicated in the itinerary, entrance fees to National Parks and Game Reserves.

All expenses of a personal nature such as visas, beverages, laundry, airport tax, tips etc. are excluded

All prices quoted are based on tariffs and exchange rates applicable at the time of printing and are subject to change without notice.

Accommodation:

Accommodation is based on two persons sharing twin room or Double room in case of couples, All the rooms we book have private bath and other amenities. Single rooms are available at an additional cost or single room suppliment.

We do not guarantee single rooms particularly for a request of more than two single rooms with private bath during the peak and high seasons when accommodation is limited. Hotel/lodges are categorized as an indication of class. We reserve the rooms according to the clients needs.

Payment:

A deposit of 30% is required on confirmation of bookings of any travel arrangement; the balance is to be paid 30 days before commencement of the tour.

Payment in full is required where bookings are made less than 30 days before the tour begins.

The deposit may be forfeited in case of cancellations and amendments.

Cancellation Policy:

Any monies paid will be refunded less the cost of cancellation levied by hotels or other parties. In the event of such cancellation, the following charges will apply:

20-30 days prior to arrival 50%

19-11 days prior to arrival 75%

10-0 days prior to arrival 100%

Transportation & Driver/Guides:

Transport will be in saloon cars, safari minibuses, tour vans, land cruisers or coaches according to the route and number of clients taking the tour. The company reserves the right to employ the service of subcontractors. Trained English-speaking drivers/guides are provided unless any passenger specially requests for a professional courier, French, Chinese, Germany speaking drivers in which extra charge will be levied.

Alteration to tours:

The company reserves the right to alter arrangements of the route or to cancel the operation of a scheduled tour should conditions necessitate .Routes may change due to weather or any danger reported on a particular location. The guest cannot alter the safari when it has already began unless he or she  had signed an agreement before the commencement of the tour.

Liability:

The company and its agents act only as agents of the passenger in all matters relating to tours. The hazards of travelling may inevitably give rise to some risks and dangers. Laws of the country in which the tour takes place. However the company accepts no responsibility for any personal illness, injury, delays, loss or damages from any cause whatsoever.

You are therefore advised to take adequate insurance against such risks on your own. Our staff will be at hand to assist you with the information on the services available locally.

Special Requests:

All special requests must be notified in writing when the booking is made. This may include single rooms, diet, infants, physically challenged persons etc. whilst the company will endeavor to meet such requests they cannot be guaranteed and failure to fulfill will not be in breach of contract.

PRIVACY POLICY

The Company must collect your personal information to deliver the Tour and any products or services booked. The Company collects, uses and discloses only that information reasonably required to enable the Tour Operator and its Third Party Suppliers to provide the particular Tour, products or services that you have requested. By submitting any personal information to the Tour Operator, you indicate your acceptance of the Company Privacy Policy.